warm line: 434.260.8127


  • Your family member is in imminent danger of hurting him or herself or others
  • Your family member is having severely disorganized or dangerous thoughts
  1. What hospital will you use?
  2. How will you transport your family member safely?
  3. Who can you call for help: local CSB, Police, Ambulance, Mobile Crisis Team, friend or family member? 
  4. Who will take care of your other children?
  5. Contact health insurer for hospital or provider network requirements: Which facilities can accept your family member based on age restrictions?
  6. Names and numbers that can be easily accessed when/if crisis occurs:

This Crisis Planning Card, published by the Thomas Jefferson Area CIT, can be carried by your family member to let people know where their Crisis Plan or Advance Directive is and who they should call in case of emergency.

DURING THE CRISIS - Remain calm, state the facts.

  • Have medical information available:
  • Therapist's name:
  • Psychiatrist's name:
  • Care Coordinator/Case Mgr:
  • Primary Care provider:
  • Previous hospitalizations/medical history:
  • List of medications:
  • Insurance Information if your child is hospitalized:
  • Name of charge nurse/contact info:
  • Treating physician/contact info:Policies on food, flowers, cards, personal items from home.

This guide, published by the Thomas Jefferson Area CIT will help you prepare for calling for help if your family member is in crisis. 

AFTER THE CRISIS: Discharge planning process

  • Medication?
  • Referrals?
  • Appointments?
  • Support group or other resources?
  • Notify family member's mental health providers of crisis.
  • What steps can be made to prevent future incidents?What steps can be taken to de-escalate family member before and during the crisis?

(This is taken from the NAMI Virginia website and does not constitute legal advice. These steps are noted only to help you prepare and to be used at your own discretion)


NAMI Blue Ridge Charlottesville

at Region Ten Offices

500 Old Lynchburg Rd.

Charlottesville, VA

Contact us

Phone: 434.260.8127

email: namiblueridge@gmail.com

NAMI Blue Ridge Charlottesville

is an affiliate of